Released on Monday, February 25, 2008
Duncan Aviation-Battle Creek, Midcoast Aviation Named To Growing Challenger 300 Service Network
Bombardier Aerospace continues to expand its fast growing worldwide support network, adding two new Challenger 300 service facilities in North America. Duncan Aviation - Battle Creek of Battle Creek, MI, and Midcoast Aviation of Cahokia, IL, have both been appointed as Authorized Service Facilities (ASF) for the popular super midsize jet.
"We are expanding our authorized service network reach in the U.S. and worldwide. Over 100 Challenger 300 operators in the U.S. now have greater access to top quality, customer-oriented service and support on the continent," said James Hoblyn, senior vice-president, customer experience, Bombardier Business Aircraft. "Both Duncan Aviation and Midcoast Aviation have earned the confidence of Bombardier and its operators over the years and we are pleased to broaden our relationship with these leading companies."
Duncan Aviation and Midcoast Aviation join Bombardier business aircraft's worldwide service network of 45 service facilities offering 24/7 aircraft on ground (AOG) support, along with scheduled and unscheduled warranty and maintenance work.
Duncan Aviation's Battle Creek operation is a full-service facility with 30,193 sq. m. (325,000 sq. ft.) of hangar space at the W.K. Kellogg airport. The largest family-owned aircraft support services provider in North America, with over 2,000 employees, Duncan Aviation has been servicing Learjet aircraft for close to 50 years. The Battle Creek operation was named an ASF for the Challenger 604 in 2005.
The Midcoast Aviation facility, located at the St. Louis Downtown Airport, features over 46,451 sq. m. (500,000 sq. ft.) in eight hangars, and a team of over 1,200 technicians and production staff. The full-service centre has a proven track record with Bombardier products, providing service and maintenance on Challenger 600 series and Global aircraft since 1980.
AOG - Aircraft On Ground
ASF - Authorized Service Facility